Privacy Center

This Privacy Center explains what HisnLabs, the company behind FireAI, does with personal data, in plain language, in line with the EU General Data Protection Regulation (GDPR).

HISNLABS CYBER AI - FZCO is the data controller. Registered address: IFZA Business Park, Dubai Silicon Oasis, Dubai, United Arab Emirates. For any privacy question, write to [email protected].

What FireAI, the app, does and does not send

FireAI’s AI (FireAI Pilot) runs entirely on your Mac. It does not send your traffic, your connection history, or the rules you set to HisnLabs — there is no cloud copy of what your apps connect to. The app contacts HisnLabs’ server only for two things: to check that your licence is valid, and, only if you turn it on, to download country-database and threat-list updates. FireAI does not include analytics or telemetry.

What the website and your purchase collect

• Account and licence data: the email address and any account details you give us, your licence key, and a one-way cryptographic hash of your Mac’s hardware identifier (never the identifier itself) so a licence can be tied to your Mac — kept for as long as the licence is active plus any period required by tax and accounting law.
• Payment data: handled entirely by Stripe, our PCI-DSS certified payment processor. HisnLabs never receives or stores your card number; we only receive confirmation that payment succeeded and the country/currency used for pricing.
• Support emails: whatever you send us at [email protected], kept for as long as needed to answer you and for a reasonable period afterward in case you write again.
• Website cookies: none for advertising, and none from third parties. The site stores your chosen language in your browser’s local storage, which stays on your device and is never sent to us. A cookie banner asks whether you accept audience measurement; your answer is kept in a cookie for 6 months, and you can change it at any time from “Cookie settings” at the bottom of every page. A Global Privacy Control signal from your browser counts as a refusal.
• News emails: if you sign up to hear from us, we keep your email address, the date, which form you used (after a download, on the home page, or at the end of an article), the site language, and your rough country (worked out from your network address at the time, which we do not keep). We use it only to send FireAI news, and you can unsubscribe at any time; we then stop writing to you.
• Page-view counts: when you visit the site, we log the page, your rough country (worked out from your network address at the time, which we do not keep), the browser, system and kind of device (worked out from your browser’s user-agent, which we do not keep), whether the visit looks like an automated crawler rather than a person, and, once per visit, which outside site sent you here. We also count a few actions: a click on a buy or download button, a link to another site (its domain only), a page not found, a newsletter sign-up (which form, never the address) and, on articles, how far you scrolled and how long you read. Without your consent this uses no cookie and no identifier that lets us tell your later visits apart from a first-time visitor’s.
• Audience measurement with your consent: only if you click Accept on the cookie banner, the site sets one first-party cookie holding a random identifier, kept for up to 13 months from the day it is set and never extended. It lets us group your page views into visits, tell a returning visitor from a new one, record the full address of the page that sent you here (for example a search query, when the search engine passes it on, which Google no longer does) and your screen width rounded to a size range, and link a purchase to the visit that led to it. The data stays in HisnLabs’ own database, is never shared, sold or used for advertising, and is deleted after 13 months. Refusing, or withdrawing consent later, deletes the cookie at once and changes nothing else on the site.
• News ticker and weather: the News page shows market prices and the weather where you are. Your browser asks only our server; our server fetches prices from CoinGecko and the European Central Bank (through Frankfurter) and weather from Open-Meteo, so those services never see your network address. For the weather, your browser sends the coordinates of the reference city of your device’s time zone, rounded to about 50 km; nothing more precise, no location permission, and we do not store it.

Why we process this data

• To deliver the licence you paid for and let you activate it (performance of a contract with you).
• To issue invoices and meet tax and accounting obligations (legal obligation).
• To send FireAI news to people who asked for it (your consent, which you can withdraw at any time by unsubscribing).
• To prevent abuse, such as a licence key shared far beyond its device limit, or a fraudulent chargeback (our legitimate interest, balanced against your rights).

Who else sees it

A small number of service providers process data on HisnLabs’ behalf, under contract, and only for the purpose described here: Stripe (payments), and the infrastructure providers that host the website and the licence server. [PLACEHOLDER: full sub-processor list to be published once finalized.] Some of these providers may process data outside your country; where that happens, we rely on the legal safeguards required for that transfer (such as the EU’s Standard Contractual Clauses).

Your rights

Under the GDPR (and similar laws elsewhere), you can ask to access, correct, delete, or receive a copy of your personal data, and you can object to or ask us to restrict some processing. Write to [email protected] and we will respond within the time the law requires. If you are in the EU, you can also complain to your national data-protection authority (in France, the CNIL) if you believe we have not handled your data properly.

Children

FireAI is not directed at children, and buying a licence requires being old enough to enter into a contract in your country.

Security and changes to this notice

We use encryption in transit (HTTPS) and cryptographically signed licence tokens, but no method of transmission or storage is completely secure. We will update this Privacy Center as the product changes and show the date of the last update at the top of this page.